How to Order

We require the following file types for these decorating methods:

Embroidery

For already digitized files, we require Tajima DST files. If digitizing services are required, please send in art in the acceptable file formats listed below for the other methods.

Photoreal/Epoxy Domes

Please submit artwork in Adobe Illustrator vector format. Convert all text to outlines. If a placed/imported Adobe Photoshop type image is necessary, that original file should be included. The Photoshop file (TIF or JPG) should be at least 300 dpi resolution or higher and the art to size.

All Other Methods

Adobe Illustrator vector artwork is preferred. Please save as an EPS or AI file. Be sure to convert all text to outlines.

Unsupported art file formats: QuarkXpress, Pagemaker, InDesign and Freehand.

Note: Microsoft Office programs (Microsoft Word, Microsoft Power Point, Excel, etc.) are not graphics programs and will not be recognized through art acceptance process.

Orders can be faxed to: 905-417-4849
or sent via email to: customerservice@bluedotmarketing.ca

A Blue Dot representative will contact you to confirm receipt of your order and will discuss any details regarding artwork, credit authorization and shipping.

Order Minimums
All imprinted orders require minimum quantities as listed throughout the catalog. Less than minimum orders will be accepted at a charge of CDN 49.50 (v) per imprint item ordered. Minimum quantity on clearance items is 12.

SureShip® is available for below minimum orders, however incurs a double LTM charge.

Order Cancellations
Orders can only be cancelled with written factory authorization prior to imprinting or production. If an order is cancelled after production has begun, it may be subject to additional charges. Charges will still apply to any product proof received prior to order cancellation